Wireless Ethernet http://www.internetweek.com/reviews01/rev030601.htm Cut The Cord Wireless networking hits its stride with 802.11b standard By CURTIS FRANKLIN, InternetWeek The future is wireless, or so we're told. While vendors work out the formula for devices and services that will put wireless clients into every consumer's hands, at least one wireless networking technology has moved out of the early-adopter stage. Wireless Ethernet, defined by the 802.11b standard, is coming into its own as a common technique to connect clients to networks. It is this genuine maturity that new technologies are pushed to achieve. This is the magic place on the product life curve when companies can begin ordering and installing the technology as a solution rather than as an experiment. We took five separate 802.11b systems to the Review Bunker at the University of Hawaii's Advanced Network Computing Lab to see whether these products truly are as mature as they seem. We wanted to see whether the wireless networking systems would be easy to integrate into an existing network and easy to forget once they were installed. In short, we wanted to find out whether wireless networking systems can replace standard 10Base-T with no performance or management penalties for users and administrators. Five companies accepted our invitation to this lab test. Cisco, Enterasys Networks, Intel, Proxim and Symbol Technologies brought network access devices, management software and wireless PC cards to the Review Bunker and helped us put the systems through their paces. (See "How We Tested," below.) In the end, we found that there's a lot of good news in wireless networking, along with one little detail that will cause you some trouble. The good news is that every one of the systems we tested works. All of them performed the basic functions we asked of them, and it's unlikely that choosing any of them would lead to your immediate dismissal from your current position. With all this happiness, what's the bad news? There are significant differences in the way each system works into an overall network architecture, and even more significant differences in the management software provided with each system. You'll have to look at each product and see how it fits in with your current network--as you would any other mature networking product. The Heart Of Wireless In 1997, a standards committee of the IEEE defined a wireless networking service with the musical name "802.11." Standard 802.11b uses frequencies in the 2.4-GHz band to transmit data at up to 11 Mbps, though lower rates of 5.5, 2 and 1 Mbps are defined in the standard for situations in which the signal conditions won't allow full network speed. While the signal strength and speed are not solely dependent on distance between access point and client, the two are tied together in such a way that many potential buyers will ask: Will my users notice a performance difference if they are using wireless rather than cabled network access? How far will a wireless system allow users to roam without the need for cables? The first question is the easier one to answer. We found that in all our tests, the performance of all five wireless systems matched what we would have expected from a cabled system. This means that the transfer rates we saw were controlled by the application rather than by network transport limitations. It's important to remember that the performance of 802.11b is comparable to that of 10Base-T--if you have users who depend on a 100-Mbps link to move large files around the company, you should leave them attached to the cable. Distance is a much more difficult issue to pin down. If the question is, "How far will a wireless network stretch?" then the answer is, "It depends." In our tests, we found that some systems lost connectivity with the roaming workstation much more quickly than others. In some situations, systems can hit the limits of usable signal strength within 50 feet of the access point. On the other hand, special-purpose directional antennas can extend the reach of the network to more than 20 miles under ideal conditions. We didn't require our five vendors to demonstrate a 20-mile reach. In our more limited tests, we found that there were some differences in the range of the systems. As we circled the floor at the lab, three of the systems--Enterasys, Intel and Symbol--demonstrated similar performance. In each case, we walked away from the first access point, down a hallway about 70 feet long. The signal remained strong all the way down the hall and around a corner, until we walked another 20 feet. There, the signal would fade, and we were out of network contact until we rounded the next corner, when the signal from a second access point was raised. The scenario was repeated with the second access point as we continued the circuit around the third corner and back to the beginning. The two other systems in our test showed a different performance profile. In the case of Proxim, the client lost signal strength long before it diminished with any other system. It was apparent that the antenna Proxim included as standard on the tested units didn't have the radio gain exhibited by other antennas. Cisco's system went in the other direction for performance, never losing touch for more than a couple of seconds as we toured the test circuit. Cisco didn't have magic antennas--it seemed that Cisco's units gracefully stepped down network speed to cope with diminished signal strength without entirely losing contact. There was no significant difference in the systems' performance in the long-range separation test, which involved a connection dropped for at least 10 minutes to 15 minutes. In every case, the client would lose contact with the access point soon after the elevator doors closed at the lab and re-establish contact when the elevator doors opened on the floor housing the distant access point. There was a bit of good-natured discussion among vendor representatives about precisely when connectivity was lost: If one system lost connectivity as soon as the elevator doors closed while another held connectivity until the elevator descended three or four feet, does that represent a "significant difference"? We decided that it doesn't. If your regular pattern of computer use requires connectivity in an elevator, you should plan to install an access point on the elevator's ceiling--and probably develop a new pattern of computer use. The Software Side When we looked for significant differences between the systems, we found them in the management software accompanying each company's solution. Intel and Symbol presented solutions that were nearly identical--not surprising, since there are deep cross-licensing and cooperative development agreements between the two companies. The software accompanying both companies' products shows the influence of Intel's experience in the consumer market. Among all the software we saw, that of Intel and Symbol did the most to help users understand the radio portion of the system, providing Site Survey functions that record signal strength in various locations so that users can plan the final positioning of network components. Proxim's software bore the influence of a huge installed base of much lower-bandwidth (1 Mbps), earlier-generation equipment. Proxim's greatest strength was the wide variety of filtering and routing provided by the software, so that unnecessary packets aren't sent to clients. It's a set of functions that should be of tremendous interest to the government and institutional users that historically have been heavy Proxim users. Both Cisco and Enterasys aim their software at the large enterprise user. Enterasys, for example, doesn't do the site survey that Intel and Symbol perform--its assumption is that the professionals on staff already know where equipment should be located. The vendor does provide separate survey tools for use by resellers and installers, and those tools are quite powerful, to the point of helping to generate proposals. Enterasys includes features that make it easy to propagate policies and settings over a large number of access points and clients, easing the load on administrators and managers. Cisco also looks out for the large corporate user, with software that facilitates downloading settings from the policies already established on the enterprise Cisco backbone. Cisco Aironet 350 Cisco's wireless networking system is designed to extend Cisco's dominance in enterprise networking out through the ether into the radio-frequency realm. To this end, Cisco has presented a solid system with features aimed at enterprise deployment, especially if the enterprise already has Cisco routers on its backbone. The Aironet access points were installed quickly by the Cisco team, connecting to the ANCL network via an autosensing 10/100Base-T port and drawing power through the Ethernet cable. Since our infrastructure components aren't power-enabled, Cisco provided line power injectors to deliver electricity to the devices. Once we began testing, the Aironet APs worked well, providing the only standout performance on our local-roam test. Virtually all 802.11b access points will step throughput from 11 to 5.5, 2 and finally to 1 Mbps as the signal strength degrades. Cisco was the only system to do so automatically and gracefully, maintaining a link through virtually the entire transit of the local roaming course. There are a number of ways to configure the software for the Aironet system: An administrator may use Telnet, SNMP, FTP, TFTP, HTTP or a direct serial connection to link with the access point. In addition, the Aironet can automatically configure through receipt of BOOTP or DHCP commands. Setting up the access points was straightforward using parameters we supplied to the Cisco team. Had the ANCL infrastructure been heavily stocked with Cisco backbone components (it wasn't--the lab's infrastructure is a testament to the power of interoperability), setup would have been much easier: Aironet access points can retrieve virtually all their operating parameters from tables established in core Cisco routers. Security keys (either 40-bit or 128-bit) are among the parameters that can be managed either through the core Cisco routers or through management software on the access point. Key management is a crucial issue in wireless security, and Cisco has optimized its management scheme for enterprise applications in which tens to hundreds of access points will be under central control. Aironet installations can be extended through the use of multifunction or workgroup wireless bridges. The multifunction bridge is designed to link network segments, providing connectivity between access points separated by as much as 18 miles. Workgroup bridges can be configured as either a segment-to-segment bridge, or a combination bridge and access point for up to eight wireless clients. We were impressed by the combination of excellent roaming performance and enterprise-ready management software. If your enterprise network infrastructure is already heavily populated with Cisco devices, the Aironet system will make propagating policies and keys a painless, nearly invisible process. If not, this is still a solid performer that will provide users wireless connectivity at wired speeds. For the combination of features and performance, the Aironet 350 has earned both InternetWeek Approved and Best of Breed awards in this lab test. Enterasys RoamAbout Like the rest of the products we handled in this lab test, the RoamAbout system is competent across a wide range of deployments, but seems particularly suited to a crucial niche. While Cisco seems to target the large enterprise, Proxim the government and institution and Intel/Symbol the remote installation, Enterasys seems to have the management/industrial crossover market squarely in its sights with its design of the RoamAbout. From the decidedly industrial appearance of its access points to case studies detailing installations on forklifts and robots, Enterasys has designed a system optimized not just to eliminate cables, but to make portability a possibility. RoamAbout demonstrated local roaming performance that placed it in the mainstream of the tested systems. On the long-distance roaming test, it displayed one interesting characteristic: The client was able to briefly connect to the initial access point when we were outside the ANCL building. We didn't have to walk very far before the signal was lost, but it was a performance differentiator. Management software was a crucial issue in the test, and Enterasys once again showed an enterprise/industrial bias in the interfaces and functions of the software. While the Enterasys software is not difficult to use for a single access point, it's strong points are facilities for propagating configuration details--especially security keys and filtering rules--across networks of wireless access points. Other setup details, such as the "site survey" that measures signal strength and throughput at various locations, are handled by a separate program designed for use by system integrators and commercial installers. The survey software is powerful and complete, but it is not designed with the end user in mind. The philosophy of the survey tool is evident throughout the RoamAbout software. This is a package designed with a network professional, not a first-time user, in mind. For example, most of the systems we tested will do access point discovery--a process of polling through specified IP address ranges to see which devices identify as wireless access points. Enterasys software doesn't perform discovery--it assumes that the network administrator knows where the devices and their addresses are, and hence will find it easier to simply enter them into the software than to let new pieces of software query the network. While the wireless system can benefit from the features of certain Enterasys switches--drawing, for example, electrical power from the powered-Ethernet ports of some models--it doesn't seem quite so tightly tied to the Enterasys core devices as the Aironet is to a Cisco infrastructure. RoamAbout systems can be extended through the use of high-gain antennas, with RoamAbout access points acting as both wireless hubs and bridges between segments. Security for the connections is the same as with the other units we tested, either 40- or 128-bit Wired Equivalent Privacy (WEP) security. Strong hardware performance and software that delivers features friendly to the enterprise network manager earned the RoamAbout system the InternetWeek Approved badge, and let it share the Best of Breed award with Cisco's Aironet. Intel PRO/Wireless, Symbol Spectrum24 Intel and Symbol each sent teams to the Review Bunker for this lab test. They had adjacent testing slots, and performance that was essentially identical--appropriate results for systems that contained identical hardware and almost identical software. The two companies have signed a number of joint development agreements with the idea of combining Symbol's experience in wireless devices with Intel's expertise in developing and marketing systems for large markets. Both the PRO/Wireless and Spectrum24 seem to bear some fruits of the union. Both systems performed capably in all our tests, defining the middle of a fairly narrow range of behavior in both device range and speed. The systems come with a pair of "rubber duck" antennas attached to the access points with BNC connectors. The ducks can be replaced with a wide variety of third-party antennas to extend the access points' range, focus the beam to avoid interfering with other devices, or both. Unlike the other systems we tested, the Intel and Symbol access points do not draw their power from the Ethernet connection; they come with a country-specific wall adapter for electrical power. The management software shipped with the Spectrum24 and PRO/Wireless seeks to make setup and initial administration as simple as possible, even (or perhaps especially) for those with limited wireless networking experience. While there are facilities for propagating security keys and configuration data across large numbers of access points, the emphasis is clearly on ease of use. Site survey tools are built into the administration software, providing signal strength, throughput, and best channel and address information to an individual making deployment decisions for the system. Once the physical locations are chosen, the software will go out and discover other access points and wireless clients on the network, to help decide how the topology should be created and which clients should be associated with which access point. The discovery process is helpful but, like many helpful tools, should be used carefully. During setup, the Intel team decided to search for other wireless devices on an IP address range that was fairly large. The process involved probing every address within the range for information. When the addresses probed ran through the server farm in the CIS department, TripWire alarms started going off. The IT center's administrator came flying into the lab, convinced that a major hacker attack was under way until we figured that Intel was just trying to see whether the large SP2 data center had lots of hidden wireless network ports. Unless you want to test the efficacy of your server admin's blood pressure medication, we recommend carefully limiting the IP range on discovery probes. A combination of solid hardware and easy-to-use software earned the InternetWeek Approved badge for both of these systems. Were your deployment plans to call for remote offices to self-install wireless systems, either of these would make a very good choice--as would be the case if you were preparing to install your first wireless system. Proxim Harmony Proxim's Harmony was the outlier in our test, and it's important to understand why. First, while there were a couple of areas of performance in which the Harmony system hardware was at the bottom of the list, it was at the bottom of a very narrow range of performance. Next, Proxim has a unique position in the market that it designs systems around, and that position had an impact on our particular testing regimen. Proxim has a number of different access points in its product stable. The model the vendor brought to our test is a small access point with an interesting antenna configuration. Rather than the rubber duck antennas seen on most of the other products tested, the Harmony used a pair of antennas molded into a plastic bridge that looks like a handle. While unobtrusive--in an office environment, it might blend in with many other features--the antennas didn't seem as effective as the classic ducks in our environment. Proxim sells the same device with a duck-type antenna, so potential customers should be careful talking about particulars when designing an order. The Harmony software was the only package we looked at that will provide many of the roaming features in NetMotion. Unfortunately, the ability to do this collided with the way some of the production network at the University of Hawaii is set up. Proxim's software uses broadcast packets (UDP) for access point discovery--you can't simply tell the software where the access points are; it must do the discovery. In order for the process to work, UDP must be enabled. Given the open nature of the university's network (there isn't a single firewall point between the network and the Internet), the administrators have disabled UDP for security reasons. While our lab staff and the Proxim team both worked with the university's IT department to find a work-around, time ran out before the problem was resolved. When we discussed the issue with Proxim after the test, the vendor noted that a long-term fix would involve using a DHCP server to provide specific addresses for the access points, and that this would be done in future releases of the software. The software issue, in particular, seems a result of Proxim's position as a longtime supplier of wireless networking products. There are millions of earlier-generation Proxim systems in the field, many in secure installations at military, government or institutional sites. While Harmony is a system that embodies all current standards, it can't run off and leave its legacy behind. Security and administration with this system are on a par with the other systems in the test--as we stated at the beginning of this article, there were no bad systems brought to the Review Bunker. However, the consequences of Proxim's long history held this system back in our ratings. Harmony, looked at as a complete system, earned a B+ in our overall grading chart--a good score, but half a step behind the others. The new version of the software, which uses DHCP rather than UDP, would likely bump Proxim up a half letter, making it a better choice for more customers, and making our job as reviewers that much harder.